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Need some carpet advice please.



"Need some carpet advice please.," in the Carpet Q&A forum, begins: "Hi All, I have been enjoying the site and am trying to absorb all I have been reading. My wife ..."

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Old June 17, 2011, 10:37 PM   #1
cwbyzfn69
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Need some carpet advice please.


Hi All,
I have been enjoying the site and am trying to absorb all I have been reading.
My wife and I are in the market for new carpet and have hit a wall.
We have been to several stores in our area and ended up at a locally owned store that came highly recommended. We have been looking at Mohawk, Lee's, Tigressa and several others. The "recommended" store is pushing a brand called Phenix. I have been searching for nearly a week and can't find anything Good Bad or Indifferent about this brand other than the manufacturer web site and several other sites that sell the carpet. I am very leary about purchasing something that is this big of an investment that doesn't have some sort of customer or professional reviews. Other than those by the Manufacturer or someone trying to make a sale. ANY information would be highly appreciated. Thanks in advance!!

Josh

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Old June 17, 2011, 10:52 PM   #2
kwfloors
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I haven't ever heard of that carpet before. I don't sell, I install but the things I would be looking at are what is it made of, do you trust or feel good about the store you are dealing with, do they have qualified installers to install the goods? There will be someone here that knows that carpet.

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Old June 18, 2011, 12:14 AM   #3
Jim McClain
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Please supply the brand and style name of the carpet and be sure to check the spelling.

Thanks.

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Old June 18, 2011, 11:05 AM   #4
cwbyzfn69
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The brand of carpet is Phenix and the line is The Naturals. This is the most I can find about what the carpet is made of and I have no idea what it means.
Phenix

Thanks
Josh

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Old June 18, 2011, 11:19 AM   #5
rusty baker
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I believe that is similar to "smartstrand". Which means it's a type of ptt or polyester. I'm old school. I think nylon is better.

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Old June 18, 2011, 12:15 PM   #6
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Phenix is a fairly new brand of polyester products. They originally launched their products in the Lowe's stores several years back. Phenix has some very big industry names behind it and is on par with other carpet manufactures. My bigger concern is if polyester is the right product for you. If you think of yarns types as grades of gasoline, (in my opinion) most poly's would be diesel, smart strand would be unleaded, most nylon's would be mid grade and StainMaster would be premium.

You make a reference to the size of investment that flooring is. In fact flooring is typically the third largest purchase you will make (behind house and car). With that in mind, if it was me and I had budget restraints, I would sacrifice quantity of yarn and feel for a premium yarn that is constructed correctly. Typically, the higher density and twist, better the performance.

The down side to polyester is, it doesn't have good texture retention and it is susceptible to oil based stains, neither of which can be improved with professional cleaning. But it is not suseptical to acid based stains (acne medication, bleach, wine, acidic juices, etc.). You can literally pour bleach on it and it won’t affect the yarn (it might eat the backing and cause other issues though). Nylon has much better texture retention and is not susceptible to oils based stains, but is to acid based. Nylon is porous and also has a memory, so professional cleaners can remove the majority of these stains and reset the memory for improved texture retention. Extremely acidic stains may actually bleach the yarn; these areas can be dyed on site to match the original color.

Hope this was helpful. You can also send me a PM if you need anything else.

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Old June 18, 2011, 12:34 PM   #7
Curt Durand
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PET polyester carpets crush like mad and makes consumers mad as well. PTT polys, Smartstrand, seem to be OK but all of the PET polyesters just crush down and even after vacuuming with the first foot step just crush again. The Naturals Collection from Phenix is a PET poly and I would recommend that you stay away from any PET poly.

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Old June 18, 2011, 03:44 PM   #8
cwbyzfn69
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Ok...so stay away from PET's (i.e. Phenix). Smartstrand (Mohawk, Lee's) is ok. Nylons (?Brand?) better. Stainmaster is best. Does that mean that Stainmaster is that much more expensive than Smartstrand? Also how do Nylons and Stainmaster feel? We were really impressed with the feel of some of the Smartstrand as far as softness.

Thanks
Josh

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Old June 18, 2011, 04:12 PM   #9
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If it is the softness of Smartstrand you are looking for, but are willing to pay for the quality of Nylon, look at Tactisse Nylon, it's fibre construction gives it a greater softness over other nylon fibres. Whatever your final choice, ensure you upgrade to the best underpad you can get.

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Old June 18, 2011, 06:08 PM   #10
cwbyzfn69
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I went and looked at Stainmaster today and as far as durability and warranty goes they may be the best but the carpet was close to the roughest I have felt so far.
I must have missed the Tactesse.
It was near closing time and everyone was helping somebody else.so I just looked and felt samples. I guess I will have to go to Lowe's and see if they have the Tactesse. If not I will go back to the store I went to today on Monday and ask about it.

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Old June 18, 2011, 08:41 PM   #11
Jim McClain
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I never understood the issue with having carpet with a "soft hand." You will be walking on the carpet with your feet, not your hands.

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Old June 18, 2011, 10:08 PM   #12
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I like wool.

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Old June 19, 2011, 05:25 AM   #13
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Jim McClain said View Post
I never understood the issue with having carpet with a "soft hand." You will be walking on the carpet with your feet, not your hands.
I agree totally Jim, but the industry is pushing softness like no other.
I recently sold Phenix carpet, had it for 2 years, I liked the colors/patterns/price IMO, however it is a PET fiber, colors will be crisper, it will be softer but it will not perform well in higher traffic areas such as stairs/halls/living rooms.
What kind of area are you doing? how many people live in the house (kids?) Any pets?

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Old June 19, 2011, 05:28 AM   #14
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BTW Phenix was developed by an old Gulistan/Stevens carpet guy and I believe the fibers are being manufactured by Bob Shaw.

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Old June 19, 2011, 07:59 AM   #15
rusty baker
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Jim McClain said View Post
I never understood the issue with having carpet with a "soft hand." You will be walking on the carpet with your feet, not your hands.
And remember, the oils in your feet are not good for carpet, so limit the amount of walking on it with bare feet.

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