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SmartStrand vs. Wear-Dated SoftTouch BCF Nylon



"SmartStrand vs. Wear-Dated SoftTouch BCF Nylon," in the Carpet Q&A forum, begins: "My husband & I are planning to replace the carpet in 3 bedrooms and a hallway. We were very impressed ..."

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Old March 8, 2011, 08:39 AM   #1
dmak
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SmartStrand vs. Wear-Dated SoftTouch BCF Nylon


My husband & I are planning to replace the carpet in 3 bedrooms and a hallway. We were very impressed with SmartStrand. However, after reading some of the posts in this forum, I am rethinking going with SmartStrand. We found another Mohawk carpet that we really like. It is called Iconic Design and is Wear-Dated SoftTouch BCF Nylon. How does this compare to SmartStrand? Our children are grown and out of the house, and since this carpet will be in a hallway, texture retention is the most important factor to me with stain resistance second.

Also, the 3 retailers that we have visited each have different Mohawk Brands. I want to be sure that we are comparing prices for the same basic carpet. The 3 SmartStrand carpets that we are looking at are Posh Origins, New Sensations and Organic Luxury. Can you tell me if these 3 are the same carpet under different names? Will we have the same identification problem with Iconic Design?

It's all so confusing!

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Old March 8, 2011, 08:56 AM   #2
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Admittedly, I don't have a lot of experience with Smartstrand. But polyester carpets don't have a good history. They have always matted. I have almost 40 years in the business and if I were buying new carpet, I would buy nylon.

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Old March 8, 2011, 10:53 AM   #3
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Wear Dated was a fiber company owned by Solutia.They closed up a few years ago and sold the "name" to Mohawk. Wear Dated use to be a good nylon fiber company up there with Stainmaster and ANSO.
So essentially you're buying Mohawks former generic nylon fiber with a brand new shiny Wear Dated label and better warranty.
Kinda nice huh? Paying more and getting less . That's what the big two in Shaw and Mohawk are now doing more than ever. Maby check out Dixie Home? All stainmaster and incredible colors/styles/value. Also Gulistan is another small mill where you get unreal quality for a great value and they are also 99% stainmaster.

Sorona is nice because it doesn't stain, is soft and has vibrant colors. The pros and cons with lab testing pictures can be found here
Trying to be an informed consumer- triexta


Nylon is tried and true and I wouldn't feel confident selling anything more on stairs and hallways IMO
Good luck

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Old March 8, 2011, 03:28 PM   #4
Jeff Needham
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dmak said View Post
My husband & I are planning to replace the carpet in 3 bedrooms and a hallway. We were very impressed with SmartStrand. However, after reading some of the posts in this forum, I am rethinking going with SmartStrand. We found another Mohawk carpet that we really like. It is called Iconic Design and is Wear-Dated SoftTouch BCF Nylon. How does this compare to SmartStrand? Our children are grown and out of the house, and since this carpet will be in a hallway, texture retention is the most important factor to me with stain resistance second.

Also, the 3 retailers that we have visited each have different Mohawk Brands. I want to be sure that we are comparing prices for the same basic carpet. The 3 SmartStrand carpets that we are looking at are Posh Origins, New Sensations and Organic Luxury. Can you tell me if these 3 are the same carpet under different names? Will we have the same identification problem with Iconic Design?

It's all so confusing!

Posh Origins is a Mohawk Color Center name for a style of Smartrstrand carpet. The same style is available to most Mohawk "open line" Mohawk dealer, but will have a different name. And Floorscapes stores have it with yet another name. The only difference will be that floorscapes and ColorCenter have somewhat extended warrantees. And one warrantee not on the open line label- for Color Center, that is a 60 day no questions asked warrantee. If you decide you don't like your carpet, for any reason other than installation related issues, Mohawk will let you select a different color or style at no charge. they don't cover labor, but a couple hundred extra on labor is better than living with thousands worth of carpet you are dissappointed in. Honestly, it's the best warrantee I've ever had to offer.

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Old March 8, 2011, 05:33 PM   #5
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Jeff Needham said View Post
Posh Origins is a Mohawk Color Center name for a style of Smartrstrand carpet. The same style is available to most Mohawk "open line" Mohawk dealer, but will have a different name. And Floorscapes stores have it with yet another name. The only difference will be that floorscapes and ColorCenter have somewhat extended warrantees. And one warranty not on the open line label- for Color Center, that is a 60 day no questions asked warranty. If you decide you don't like your carpet, for any reason other than installation related issues, Mohawk will let you select a different color or style at no charge. they don't cover labor, but a couple hundred extra on labor is better than living with thousands worth of carpet you are dissappointed in. Honestly, it's the best warrantee I've ever had to offer.
Most better products on the market are now equipped with a 30-60 day customer satisfaction.
Shaws had it since 03
I've only had to use it once, and when mentioned most customers don't seem to care IMO


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Old March 8, 2011, 08:30 PM   #6
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ortiz34 said View Post
Most better products on the market are now equipped with a 30-60 day customer satisfaction.
Shaws had it since 03
I've only had to use it once, and when mentioned most customers don't seem to care IMO
But Mohawk dosn't add it to every carpet for other than aligned dealers.
And, I find customers acknowledge that it sounds nice and then forget about it. The value comes to the very few that regret their choice.
I've gone through this maybe 1/2 dozen times in the last ten years. But how often have any of us filed, or had honored, claims for wear, or stain or texture retention. Those warrantees are written by lawyers for the benefit of the mill (IMO). What they give the customer in the first paragraph, they take away in the next three.

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Old March 9, 2011, 04:25 AM   #7
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Jeff Needham said View Post
But Mohawk dosn't add it to every carpet for other than aligned dealers.
And, I find customers acknowledge that it sounds nice and then forget about it. The value comes to the very few that regret their choice.
I've gone through this maybe 1/2 dozen times in the last ten years. But how often have any of us filed, or had honored, claims for wear, or stain or texture retention. Those warrantees are written by lawyers for the benefit of the mill (IMO). What they give the customer in the first paragraph, they take away in the next three.
Couldn't agree more, I always try to tell people tread carefully with warranties.

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Old March 9, 2011, 11:46 AM   #8
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ortiz34 said View Post
Couldn't agree more, I always try to tell people tread carefully with warranties.
but, but, but ... this product has a 50 yr warrantee and this one is only 30 yrs lol

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Old March 9, 2011, 04:52 PM   #9
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QUOTE=stullis;128213]but, but, but ... this product has a 50 yr warrantee and this one is only 30 yrs lol[/QUOTE]


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Old March 9, 2011, 05:02 PM   #10
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The good salesperson is one who can convince someone on their 60's that they need a carpet with a 50 year warranty.

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Old March 9, 2011, 05:17 PM   #11
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This is what I have been told....

90% of HOMEOWNERS replace there carpet 3 times in a life time.....

85% of the time CARPET ugly's out before it even wears out....

And if you have more than 1 Mills product in your store, you have to much, and can confuse the consumer and have the possible chance in losing them, This is why I try to EDUCATE our shopper about FIBER, Not warranties,

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Old March 9, 2011, 05:21 PM   #12
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Isabella Flooring said View Post


And if you have more than 1 Mills product in your store, you have to much, and can confuse the consumer and have the possible chance in losing them,
Good Lord, Mohawk really has you drinking some serious koolaid

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Old March 9, 2011, 09:43 PM   #13
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ortiz34 said View Post
Good Lord, Mohawk really has you drinking some serious koolaid

Not the KOOLAID, It's the return on the $ that was Invested....

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Old March 9, 2011, 09:44 PM   #14
Barry Carlton
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UMMMM

How is this helping to answer the OP's question?

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Old March 10, 2011, 03:02 AM   #15
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Isabella Flooring said View Post
Not the KOOLAID, It's the return on the $ that was Invested....

Whatever works for ya man, if it's working roll with it

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