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Engineered & prefinished; splinters and cups on joints



"Engineered & prefinished; splinters and cups on joints," in the Hardwood and Laminates Q&A forum, begins: "Tandy, could it be possible there is still a problem if the defects can't be seen from a standing position, ..."

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Old April 14, 2008, 04:28 PM   #61
Jim McClain
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Re: Engineered & prefinished; splinters and cups on joints


Tandy, could it be possible there is still a problem if the defects can't be seen from a standing position, but be felt when walking in stocking or bare feet? It sounds to me that this kind of problem could ruin a lot of hosiery and maybe even cause a few splinters. Those tiny little slivers seem to hurt the most.

T

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Old April 14, 2008, 04:35 PM   #62
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Re: Engineered & prefinished; splinters and cups on joints


Tandy Reeves said View Post
The inspectors quote was not too high. My fees in Okla. is $385.00 for the inspection and $0.75 per mile round trip. Can you see the problems you are talking about from a standing position and in normal light. If you cannot then there is no problem with the floor.
I did not get a quote per se, he just told me what he had been paid for a previous inspection that sounded similar. And I would suggest that the cost of living in California is a tad higher than in Okla...as is the cost of gas (approx. $3.85 per gal). He's about an hour drive away from us.

Yes, the problem is visible when standing, and per the Admin's post, it could indeed ruin some nylons!

Steve

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Old April 14, 2008, 07:10 PM   #63
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Re: Engineered & prefinished; splinters and cups on joints


There is indeed a basis to inspect a floor, particularly an organic product. Wood is not consistent throughout the tree or even throguhout a individual peice. There will be imperfections and characters. The basis for ascertaining problems are Standing [position, normal light and a predominant feature. Again, this is the basis to start so a consumer that is seeing an issue when it is highlighted by a floor to ceiling picture window or where "you have to sit in this chair when it is placed exactly here" or any other scenario can be reasonably told their expectation is too high.

In this case, there is another consideration, namely the edges are high enough to cause an additional factor, i.e. splinters. Steve, it is good the dealer is responding to your concerns and taking action. I would still continue to document all that transpires as some cheap insurance where you can (hopefully) throw the notes away in a year or two. I cannot and will not even try to answer why the planks were left on the floor in the first place. The only person who could reasonably respond to that is the installer.

Last, sounds like you do not need to go to the expense of an inspection at this juncture. It is an option that remains if the problems are not resolved to your satisfactions. The floor will still tell the same story a year from now

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Old April 14, 2008, 07:25 PM   #64
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Re: Engineered & prefinished; splinters and cups on joints


calberry said View Post
Well that was a waste of time. I guess he came back out, 'borrowed' a dark brown marking pen from my contractor, and went around 'touching up' the bad spots (and didn't even get all of them.)

I talked to the Gen'l Mgr. who said the owner had then visited and indicated that several boards needed to be replaced. It was suggested that the 'damage' was done by the installer's air gun...and WHY the installer didn't take the time to take out the damaged pieces as they occurred is beyond me (there was practically a full box of new 'undamaged' boards left over that he could have used)

The beat goes on....

I have been watching this post form the start. Having installed prefinished hardwood in CA for yrs., I was interested to see if anyone might think that the wrong foot/base might have been used and thus caused the damage. (It was my first thought.) I know the pix don't look like that kind of damage but maybe more/better pix might have shown a little carelessness.
just a thought

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Old April 14, 2008, 07:28 PM   #65
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Re: Engineered & prefinished; splinters and cups on joints


Could easily be the wrong foot but as it is sporadic, I would doubt that is the cause. Again, hard to make any definitive statement without seeing it F2F (face to floor)

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Old April 14, 2008, 07:32 PM   #66
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Re: Engineered & prefinished; splinters and cups on joints


Peter Kodner said View Post
Could easily be the wrong foot but as it is sporadic, I would doubt that is the cause. Again, hard to make any definitive statement without seeing it F2F (face to floor)

Agreed! And it might not be the wrong foot. I have 'missed' with the right foot occasionally. On a sand and finish wood, not much of a problem, on a prefinished....well....

I always would remove the board I damaged.

The small percentage of boards needing attention seems to point to.....installer

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Old April 14, 2008, 09:20 PM   #67
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Re: Engineered & prefinished; splinters and cups on joints


Barry are you referring to the extra long foot they sell for pre finish ? I thought of that to in the beginning , Then i thought he might of had a little bow on some boards and smacked the hammer harder ..
Some people don't understand 80 or 90 psi is just that ..

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Old April 14, 2008, 09:27 PM   #68
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Re: Engineered & prefinished; splinters and cups on joints


Nick Arrera said View Post
Barry are you referring to the extra long foot they sell for pre finish ? I thought of that to in the beginning , Then i thought he might of had a little bow on some boards and smacked the hammer harder ..
Some people don't understand 80 or 90 psi is just that ..
I was thinking that prefinished is usually not 3/4. I was on a job about 6 weeks ago where the installers did not use an underlayment, cut everything net, and used a 3/4 foot on a 1/2 (7/16) product. Dark walnut finish.

Needless to say this is why it was the first thing to come to mind.

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Old April 14, 2008, 09:33 PM   #69
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Re: Engineered & prefinished; splinters and cups on joints


what a maroon .. They have a foot that is around a foot long , that is what i was thinking .. It is made for pre finish wood ..

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Old April 14, 2008, 09:55 PM   #70
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Re: Engineered & prefinished; splinters and cups on joints


barrycarlton said View Post
...maybe more/better pix might have shown a little carelessness...
Here are a couple of other shots, zoomed in, that show a couple of the bad sections.

Steve
Attached Thumbnails (click to enlarge)
img_1872-2-.jpg   img_1852-2-.jpg  

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Old April 14, 2008, 10:02 PM   #71
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Re: Engineered & prefinished; splinters and cups on joints


calberry said View Post
Here are a couple of other shots, zoomed in, that show a couple of the bad sections.

Steve
left one does not look like installation (other than not cullling this ahead of time) the one on the right well......

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Old April 14, 2008, 10:26 PM   #72
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Re: Engineered & prefinished; splinters and cups on joints


Be helpful to know if the damage is on the tongue or groove side. Have to think this is the tongue side.

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Old April 14, 2008, 10:45 PM   #73
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Re: Engineered & prefinished; splinters and cups on joints


Looks like tools damage to me.

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Old April 14, 2008, 11:43 PM   #74
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Re: Engineered & prefinished; splinters and cups on joints


But if you click the pictures and look at the larger versions, it looks like some of the damage is on both edges.

T

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Old April 15, 2008, 12:39 AM   #75
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Re: Engineered & prefinished; splinters and cups on joints


I have been following this too Barry . Hard to say what caused those chips but , either way, it's on us installers not to leave them in the floor. It sounds like the retailer is going to replace them so hold off on hiring an inspector for the time being.

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