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Can't find me??


"Can't find me??," in the TFP Support and Feedback forum, begins: "I downloaded the latest Netscape Browser, 9.0 and I tried to come here, but of coarse the new browser doesn't ..."


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Old October 2, 2007, 12:43 PM   #1
Floorguy
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Join Date: May 2006
Location: Austin, Texas
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Can't find me??


I downloaded the latest Netscape Browser, 9.0 and I tried to come here, but of coarse the new browser doesn't know me here. So I type in my username and what I thought my password was... 1 failed attempt???


OK, maybe when things got hairy a while back, I changed my password. I tried my new password, and 2 failed attempts.

Well I exhausted all my 5 attempts to log in??? Then I went on the search for the Forgot your password link, and I could not find it for the life of me.

I would like to use the new browser to get here, but i had to go back to the old browser, that has my login saved.

How do I get my password sent to my e-mail???

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Old October 2, 2007, 01:21 PM   #2
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Re: Can't find me??


This is the message you get after your fifth login attempt:
You have entered an invalid username or password. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

You have used 5 out of 5 login attempts. After all 5 have been used, you will be unable to login for 15 minutes.
This is the same message you get after every failed attempt, except the numbers are different. There is the password link in every one, but it does not appear anywhere else. You won't be able to try to log in again and will get this error message:
Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again. Don't forget that the password is case sensitive. Forgotten your password? Click here!
Please note that in both of those, there is a link to the password reset.

The system will never send your password through the mail. That's not safe and it would mean anyone who had access to your received email, or this system's sent mail could see your password. Your password is encrypted in the database. What the system does is send you a link to a page that lets you change your password. I think it involves getting 2 emails, the last one gives you temporary access to your account so you can change the password.

Anyone who can't find the password reset link only has to contact me and I can manually send it to you - or you can just click the links I put in the error messages above. Be sure to copy your password someplace where you can find it.

T

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