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New floating LVP: What is normal?



"New floating LVP: What is normal?," in the Vinyl Flooring Q&A forum, begins: "Newbie here. I searched for this topic and couldn't find anything. Sorry if this is a repeat question. I love ..."

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  • 1 Post By kylenelson
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Old March 6, 2013, 11:18 PM   #1
heyyou
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New floating LVP: What is normal?


Newbie here. I searched for this topic and couldn't find anything. Sorry if this is a repeat question.
I love my new LVP. I don't want to be picky and pester my installer over things that are to be expected with this floor.
But... My new click/lock floating Luxury Vinyl Plank floor has some dips and noises I wasn't expecting. And I don't like it.
It is obvious that some areas the planks are not in contact with the concrete subfloor. When I step on these areas it sounds really hollow (that's more than the hollow I was expecting) and I can actually feel the floor "slap" the concrete. The little spots here and there I'm not gonna worry with. These are large areas of 4'x6' or so.
I thought it would be better after the baseboards were installed. It wasn't. Not all furniture has been brought back in yet. I can still here it under the large rugs I have put down though.

Is this the "nature of the beast" and I'm just being picky?

Really appreciate feedback.

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Old March 7, 2013, 02:21 AM   #2
Jim McClain
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All I can say is "probably not" normal. You made it hard for us to help by not telling us what product you need support with. Most flooring does have minimum flatness requirements. It's usually stated in the instructions. I can't go looking for them though, because you left us in the dark.

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Old March 7, 2013, 04:58 AM   #3
Bearman
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Floating systems have to have a sub floor that is very flat.

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Old March 7, 2013, 06:12 AM   #4
j248
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The sub floor first and foremost needs to be flat and clean. But often when a piece or 2 is not locked in completely, it will not lay perfectly flat even though it may appear ok by the weight of the next pieces installed, it will eventually cause many other and larger separations of the floor. can you see if there is any, even slight, irregular look to the connections of the places where it makes the sound? I would not put the furniture on before clarifying the cause of the sounds, because any dipping movement in the click system will likely dislodge the joint and then more usually follow.

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Old March 7, 2013, 07:09 AM   #5
heyyou
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In the dark? I just figured there was an industry standard of how these LVPs behaved. So let's turn the light on for ya... LOL
It is a Downs Luxury Vinyl Plank "Blanchet" click/lock floating floor from a flooring America store.
Yes. They acclimated it before installing.
Thank you.

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Old March 7, 2013, 07:13 AM   #6
kylenelson
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The obvious problem is that there are valleys in your concrete floor that the flooring is suspended over because it is all locked together and wants to be flat in the locked in position. Your floor is not flat, so the flooring is holding itself up by it's own will and when you walk on it you are pressing it down into those valleys and it's touching the concrete. That is my semi-educated guess. As far as a remedy? You need someone there who can see and touch it in person.

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Old March 7, 2013, 09:30 AM   #7
heyyou
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Thanks for the responses. Glad I found this website. You all were a lot of help. Now I have to make that phone call we all hate to make...

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Old March 7, 2013, 03:10 PM   #8
Jim McClain
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heyyou said View Post
In the dark? I just figured there was an industry standard of how these LVPs behaved.
There is, more or less - just like there are industry standards for automobiles. But call any shop to ask questions about your car and the first thing they wanna know is WHAT car.

So let's turn the light on for ya... LOL
It is a Downs Luxury Vinyl Plank "Blanchet" click/lock floating floor from a flooring America store.
Well good, now we have something you can take to the bank - or rather Flooring America - when you voice your concerns. We happen to have those installation instructions right here at TFP: Downs Luxury Vinyl Tile (and Plank) Installation Instructions Manual

This is a direct quote concerning the flatness requirements of your floor:

Excerpt from: Downs LVT/LVP Installation Instructions
Fill any low spots in the subfloor greater than 3/16 inch in 10 feet with a Portland cement leveling compound (no more than 1 undulation of 3/16 inch in 10 feet). Remove any high spots by sanding or grinding.


This is actually an IVC product, made (or just labeled) especially for Flooring America.

Now you're not in the dark either.

Jim

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