Should I buy earthscapes from CarpetOne?

[dnelsenrn]

I went into neighborhood carpet store looking for a stone-look laminate floor. They had samples of earthscapes by IVC installed in their showroom. I am so impressed with the look.

I took samples home and my husband is equally as impressed.

My question? Will this floor will hold up as claimed. Are there any happy/upset customers out there?

More information would be great. I have been on the flexitech site. Is the earthscapes from CarpetOne the same?

thanks

[ivckevin]

Originally Posted by dnelsenrn I went into neighborhood carpet store looking for a stone-look laminate floor. They had samples of earthscapes by IVC installed in their showroom. I am so impressed with the look. I took samples home and my husband is equally as impressed. My question? Will this floor will hold up as claimed. Are there any happy/upset customers out there? More information would be great. I have been on the flexitech site. Is the earthscapes from CarpetOne the same? thanks

My name is Kevin, i am the installation trainer for IVC we make the earthscapes product. Yes it will hold up and you think it looks good on a small sample, wait till you see it down in a big peice. I installed the product in my mothers house and i love my mother. Kevin

Is there any other store that sells this product?

[Nick Arrera]

Yes , where are you located ?

NO! It is not as tough as they say and they do not give you any care instructions. Mine was ruined before it was paid for. They will not repair it or replace it.

[Nick Arrera]

Sorry to hear that .. Can you give us more information .. Was it installed by a pro ? How is it ruined ?

Flooring America also sells this under the brand name of NATURCOR. My home is 2500 sq.ft. with 1/2 of it done in this flooring. I have had it in for over 2 years now and love it. It looks great everyone thinks it's hardwood flooring and its so easy to keep clean. Living in the country with no landscaping and an inside lab dog can be very messy especially when it rains. I'm so glad I chose this flooring when we built our home. So easy to clean and still looks like new.

Nicole in Montana

[Bud Cline]

Unregistered Posts: n/a Photos: Re: Should I buy earthscapes from CarpetOne? NO! It is not as tough as they say and they do not give you any care instructions. Mine was ruined before it was paid for. They will not repair it or replace it.

Personally I don't think any credence should be given to comments such as the one above if the person making the comments can't/won't identify themselves. In fact I think such comments should be deleted unless the writer has completed the registration form with details as to who they are and how they can be contacted.

What was the problem with the product? To simply say "It was ruined" doesn't mean a hill of beans to anybody. HOW was it ruined?

If the seller or manufacturer will not address the issues then that leads me to believe the product was somehow abused by the owner. All of these products offer warranties. If the warranty isn't being honored there is probably a good reason for it.

[stullis]

Really Bud? Since when have these warrantys really been about protecting the consumer?

I've seen more problems from these types of floors if they use the loose-lay method. Not so much from durability but from buckling. AND Yeah, it's yada, yada, yada from the manufacturers and distributors.

Full spread glue the things unless it is a small area that isn't a bathroom.

[Bud Cline]

Admittedly a lot of the warranties aren't worth the paper they are written on but that's not my point. My point is that anyone can go anywhere (on the Internet) and say anything they wish unchallenged, it doesn't have to be true and it doesn't have to be accurrate.

Sure, anytime anyone thinks they have a failed product or installation they are entitled to a qualified response somewhere along the line, they are entitled to make a claim. But to come here and trash any product without any basis or even leaving a name is what I'm commenting about. My comments are more towards the proper function of this website rather than the performance of any material.

[TFP Admin]

Originally Posted by Nicole Flooring America also sells this under the brand name of NATURCOR. My home is 2500 sq.ft. with 1/2 of it done in this flooring. I have had it in for over 2 years now and love it. It looks great everyone thinks it's hardwood flooring and its so easy to keep clean. Living in the country with no landscaping and an inside lab dog can be very messy especially when it rains. I'm so glad I chose this flooring when we built our home. So easy to clean and still looks like new. Nicole in Montana

Your beef should be with "Nicole in Montana" just as well, Bud. You're right, anyone can come here and say what they want about a product, a company or a person without revealing who they really are. That's because we allow drive-by posting.

Oh wait, we allow drive-by registration too - you can join here with a throw-away email address and a nick-name and post whatever you want. How are we to know half the members here are who or what they claim to be? It's the nature of the beast we call "The Net".

When you get right down to it, as long as it doesn't break a rule, it pretty much has to stand on its own merit. We can only hope that those who read these posts can assign the proper value of merit based on whether the poster has what appears to be a legitimate statement coming from what looks like a real person. Flooring goes through quite a number of processes and hands before it lands on the floor. The end user can have experiences that range far and wide for any one of the millions of products they have chosen - some good, some bad.

The best products out there are going to have problems, just as the finest salespeople, installers, inspectors and other pros will make mistakes. It's compounded when you come down to the reality that most products, companies and people are NOT the finest. They might fall somewhere in the middle, or come in dead last.

So it's quite possible that someone will get what is normally a good product installed that doesn't hold up for some reason, or was sold by a company that works out of the trunk of their car or installed by someone who doesn't know the sharp side of the knife. It happens and it creates an even bigger problem for the consumer that doesn't know how or where to reach out for help.

Then a guy like you comes along and says, "bullshit."

Whata ya gonna do?

Relax, it's Saturday.

[Roland Thompson]

I would like to let the person that has had a concern with the product to contact the Carpet One head quarters. Earth Scaps has a customer satisfaction promise and IVC doe's stand behind it for Carpet One. If you need to know who to talk to give me a call. It is a good product.

Roland Thompson

I used and am very happy with Earthscapes, platinum (their thickest), from Nash Flooring in Rockville, MD. I think they are a CarpetOne branch. The product is a sheet flooring made in Belguim.

We installed about 13' x 18' wood-look in a radient-heated basement living space and about half that in a stone look in the kitchen area. We went with the thickest product to soften the concrete underneath.

One feature of the product is that, being fiberglas, it can stand becoming soaking wet, be removed into the sun, dried out and put back. Most sheet vinyl products would be ruined. So I did not glue down the flooring - it stays in place fine and is held around the edge by shoe molding. But I would recommend gluing down in a kitchen area. I tore the product moving appliances. fortunately the damage is unseen under the appliance.

Most people are surprised to find the floor is not wood - the look and texture are so convincing.

[Nick Arrera]

Unregistered When i have to move the fridge that last foot to get it back in place ,I spray a little windex behind the wheels , just like being on ice ..

[barrycarlton]

Maybe taping it like recommended under the fridge (and other appls.) would have prevented the damage???

barry